SHIPPING POLICY

 

 

ORDER PROCESSING:

 

Please allow 5 business days to process your order. Expect an email within 5 business days to let you know your order is on the way!

 

LOCAL DELIVERY

 

During checkout, enter your address and choose the ship option. Click the "checkout" button. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

When your order is ready for delivery, you will receive an email with real-time tracking information.

 

FLAT RATE SHIPPING

Orders are generally shipped within 5 business days. Flat rate shipping fees as stated at checkout apply.

 

DOMESTIC SHIPPING RATES AND ESTIMATES:

Shipping charges for your order will be calculated and displayed at checkout.

 

INTERNATIONAL SHIPPING:

We offer international shipping to the following countries: Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, United States, United Arab Emirates, Austria, Belgium.

Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. SGS Australia Pty Ltd is not responsible for these charges if they are applied and are your responsibility as the customer.

 

REFUNDS, RETURNS

To learn more about our Return/Refund policy please read our refund policy.

 If you have any further questions, please don't hesitate to contact us at AU.IE.OCM.Shopify@sgs.com.